By Martin Shaffer Ph.D. (auth.)

STRESS types it truly is past due afternoon at the final Friday of the month. on the financial institution, the traces of consumers ready to deposit their paychecks or to withdraw funds for the weekend have stretched essentially to front doorways. At one window, a client finishes and the subsequent individual, a service provider, steps up. He opens a material bag and produces a stack of exams, money, and deposit slips nearly inches thick. The teller's eyes widen. it will be no less than ten mins' paintings, possibly fifteen. What approximately these different consumers ready in line? How will they react? curiously adequate, the reactions of the purchasers ready in line at the back of the service provider range significantly. Gary Johnson, for example, is livid. He grinds his cigarette lower than his heel and mutters approximately thoughtless jerks who wait till the final minute to deposit their week's receipts. Gary shifts from side to side from foot to foot, the swaying of his physique telegraphing his frustration. He probes his wallet to work out no matter if any of his antacid mints are left. discovering none, he curses below his breath and lighting one other cigarette.

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Do you take a long time to recover from stressful events? 10. Personal Interests. Do you fail to take time to do things for yourself? Would you feel guilty if you did something just to satisfy yourself-not for anyone or anything else? Do you make excuses to avoid doing things that you would really like to do by yourself? These, then, are the dimensions of the internal environment that can serve as sources of stress. Review your responses to the questions for each dimension and record the number of "Yes" responses in Fig.

Jeff's journal entry appears in Fig. 6. Jeff's entry is an excellent example of the way the journal works because it helps him to associate his symptom (the message that his body sent him that it was under stress) with the event that triggered off the alarm reaction of the GAS. In Jeff's case, the event had something to do with his boss's visit. Note that Jeff is still far from understanding exactly what it was that triggered his distress, but making the journal entry has alerted him to a possible pattern behind his experience of stress at work.

Select any size or shape you like, as long as there is adequate room to write down the necessary information. The format in Fig. 5 is recommended. To illustrate how the journal works, consider the case of Jeff, a junior executive in an insurance firm. By use of the brainstorming method, Jeff became aware that his greatest difficulty with stress involved his work. He decided to keep a stress journal to see whether he could discover specifically what was troubling him. The next morning, Jeff began work and felt no strong indications that he was under stress.

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